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| User Accounts |
| Maximum User Accounts |
20 |
Unlimited |
| Multiple User Accounts |
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| Users Can Modify Own Contact Details |
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| Active/Inactive Users |
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| Granular Level User Permissions |
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| Database |
| Microsoft SQL Server Support |
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| MySQL Support |
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| Workflow |
| Web Based Point and Click Configuration |
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| Email Notification for New/Updated Items |
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| Compare Changes With Original Item |
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| Send Approval/Disapproval Emails to Author |
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| Assign Approval Queues to Different Groups |
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| LDAP Integration and Authentication |
| Microsoft Active Directory |
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| Novel eDirectory |
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| Posix Account RFC2307 |
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| Posix Account RFC2307BIS |
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| Samba Account |
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| Other |
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| Sync Account Details |
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| Map LDAP Groups |
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| User Groups |
| Inheritable Permissions via User Groups |
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| Assign Users to User Groups |
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| Number of User Groups |
Unlimited |
Unlimited |
| Limit Content Viewing/Creating/Editing to User Groups |
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| General Features |
| Quick Start Guide |
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| Built in Help System |
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| Web Based Access |
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| Cross Browser Compatibility |
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| Secure Socket Layer (SSL) Support |
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| Public or Secure View Access |
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| Integrate with Contact Form for Instant Responses (Active Response) |
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| Supports UTF-8 |
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| Supports Right to Left Languages |
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| Supports Multi-Byte Characters |
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| Specify Alternate SMTP Email Server |
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| Built-In Template Designs |
Includes 7 |
Includes 7 |
| Full CSS Support |
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| Modifiable Look and Feel |
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| Integrates Into Existing Website |
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| Glossary |
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| Knowledge Publishing |
| Number of Knowledge Items |
Unlimited |
Unlimited |
| Number of Categories |
Unlimited |
Unlimited |
| Number of Subcategories |
Unlimited |
Unlimited |
| Article Modification History (Versioning) |
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| Rollback to Previous Article Version |
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| User Rating Per Article Version |
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| Specify Future Publish Date |
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| Specify Future Expiry Date |
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| Automatic or Defined Related Articles |
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| Hide Article |
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| Featured Articles |
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| META Data (Description, Keywords) |
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| Article Sorting |
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| Article Attachments |
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| Publish News Items |
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| Automatic Article Number |
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| Article Preview Before Publishing |
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| Quick (Inline) Editing |
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| Import Articles from CSV |
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| WYSIWYG Editing |
| Font Type, Size, Color and Alignment |
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| Bold, Italic, Underline for Text |
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| Headings (H1-H6) |
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| Bullet Points |
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| Paragraphs |
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| Background Color |
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| Upload, Attach and Link to Images |
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| Hyperlinks |
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| Tables |
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| Forms |
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| Flash |
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| Video (Quicktime, MPEG, Other) |
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| Find and Replace |
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| Spell Check |
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| Attachments |
| Microsoft Office (Excel, Word, PowerPoint, Publisher, Visio, Project) |
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| Adobe PDF |
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| Video Files (Flash, Quicktime, MPEG, Other) |
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| Audio Files (MP3, Wav, Other) |
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| Images |
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| Text |
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| HTML |
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| Other |
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| Custom Fields |
| Number of Custom Fields |
Unlimited |
Unlimited |
| Assign Custom Fields to Multiple Knowledge Items |
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| Single Option Custom Field (Free Text Entry) |
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| Multiple Option Custom Field (Checkbox) |
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| Knowledge Viewing |
| Browse by Category or Search |
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| View Last Updated Date |
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| View Custom Fields |
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| Featured Articles |
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| Most Popular Articles |
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| Printer Friendly Version |
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| Email Article to Friend |
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| Subscribe to Article Modification Notices via Email |
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| Add to End User Favorites List |
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| Export to PDF |
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| Static Links (Permalink) |
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| Search |
| Simple (Keyword) Search |
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| Search by Category |
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| Search by Custom Fields |
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| Search Inside Attachments (PDF, Word, Excel) |
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| Search by Article Rating |
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| Search Terms Logged and Viewable |
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| Wild Card Search |
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| Boolean (AND, OR, NOT) Search |
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| Full Text Search |
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| Search by Popularity |
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| Search Suggestions (Autocomplete) |
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| Backup |
| Backup Knowledge Base Remotely (FTP) |
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| Backup Knowledge Base Locally (Files) |
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| Schedule Automatic Backups |
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| Backup System Settings |
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| RSS Syndication |
| RSS Per Category |
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| RSS for News Items |
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| RSS for Recently Added Items |
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| RSS for Most Popular Items |
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| RSS for Featured Items |
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| User Feedback |
| Enable/Disable Article Commenting |
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| Automatic or Manual Comment Approval |
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| CAPTCHA on Comment Forms |
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| Enable/Disable Article Ratings |
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| Allow User Comment on Negative Rating |
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| Statistics |
| Article Summary Report |
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| Most Viewed Articles |
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| Most Popular Articles |
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| Most Discussed Articles |
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| Article Ratings |
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| Staff Contribution Report |
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| Articles Per User |
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| Author Popularity |
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| User Comments |
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| Category Summary Report |
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| Most Popular Categories |
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| Popular Search Terms |
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| Popular Failed Search Terms |
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Professional |
Enterprise |
Out of the box price
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| - IMPORTANT -
This price does not include:
- Installation
- Customization
- Template Design
- Solution Hosting
- Additional Staff Training
- Support & Backups
- Content Integration
All these features are extra to the displayed cost.
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(5 staff logins) - £400.00
(10 staff logins) - £650.00
(20 staff logins) - £900.00
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(20 staff logins) - £1500.00
(50 staff logins) - £2700.00
(100 staff logins) - £4500.00
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